The Repertoire Newsletter

The Repertoire Newsletter Where hospitality professionals get curated news and impactful lessons Forwarded this? 💌 Subscribe! Hey Reader, Heads up: we're gearing up for bringing group-focused learning back to Total Station Domination! Gonna be honest with you: as much as I believe in TSD as a program, it takes a combination of effort & time to see the transformation at work. And that's the point, right? We teach systems and habits, it's never been about cheap tips or hacks. But when personal...

The Repertoire Newsletter Where hospitality professionals get curated news and impactful lessons Forwarded this? 💌 Subscribe! Hey Reader, I spent the last week in San Francisco, helping to put on a 500 person seafood event. It was the largest budget event I've ever been apart of, and the second largest from a guest count perspective. Total seafood flown in: 1,100 lbs 🦀🐟🦐 The guests in attendance were tech founders, owners of 9-figure product companies, and most notably, the Crown Prince of...

The Repertoire Newsletter Where hospitality professionals get curated news and impactful lessons Forwarded this? 💌 Subscribe! Hey Reader, Yes, we did get a new look - thanks for noticing! 😎 I also got to thinking...we're going to experiment with omitting the long "monologue" at the beginning of these newsletters for a few weeks. Reason being: including a 1,500-3,000 word "article slash blog post" at the start of your newsletter causes a few problems: It's a pretty big obligation to write one...

09.2024 Edition Editor: Justin Khanna Hey Reader, I'll just flat-out say it: not everything you do needs a system. Let me explain... Before diving in, allow me to make a couple of things clear: I won’t spend time trying to persuade you on the importance of valuing, creating, or implementing systems. Having worked in organizations where systems are integral, I've first-hand experienced the benefits. This piece is for those of you who expressed interest in the topic in the last newsletter....

02.2024 Edition Editor: Justin Khanna Hey Reader, I found a lesson-filled story about Jerry Seinfeld (the comedian) this week, and I wanted to share how it might apply to your work. First, some stats about his absolutely prolific creative output: Seinfeld's finale, which aired on May 14, 1998, was watched by an estimated 76.3 million people, making it one of the most-watched television events of the decade The show ran for nine seasons from 1989 to 1998, totaling 180 episodes The show won 10...

01.2024 Edition Editor: Justin Khanna Hey Reader, Happy New Year! 🎊 As we enter 2024, my mind is filled with thoughts of optimism. Today, I want to make a strong case for embracing optimism and why it's essential in a world where pessimism and negativity often hold sway. Why optimism, you might ask? Well, 2024 marks a significant milestone for me – it's been a full decade since I started creating content, at least in a formal sense. Not all of my early work is readily available for you to...

28.2023 Edition Editor: Justin Khanna Hey Reader, I heard an anecdote this week that really made me stop in my tracks: “Many variables exist, therefore many variables must be studied.” Art by Midjourney (I must admit, that quote was paraphrased by someone and also potentially mis-attributed to B.F. Skinner - I can’t seem to find the original across both Google and AI searches…) This quote hit so hard for me because we live in a world of “hacks”, “60-second tips” and “get _____ quick” advice....

20.2023 Edition Editor: Justin Khanna Hey Reader, It’s been a spotty few weeks of content for me - apologies, folks! When I say sorry like that, it’s often met with immensely supportive (or even zero) reactions, but I still feel it like a ton of guilt-filled bricks when I have to take time away from work (even though I don’t pay attention to my favorite creators’ publishing frequency…funny how that works!). It’s been a weird combination of friend-focused celebrations, family emergencies and...

17.2023 Edition Powered by 7shifts Editor: Justin Khanna Hey Reader, Lessons can come from all sorts of places. Today, I wanna share something I learned from this guy named Brian. He was an awesome team mate, and the only dishwasher at Grace in Chicago when I worked there. Lanky, tatted, soft-spoken and big into skating culture. Stood side-by-side with some of the other chef-de-parties, he actually looked like he was one of them, and he treated his work that way. See, at Grace, it wasn’t...