wearing high standards


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Hey Reader,

I've been seeing you folks punch these Tickets every week (aka: picking an answer to the question at the end of the email) - and for the organization leaders & business owners reading, I'm doing a promo this month:

If you've got at least 3 Tickets punched by the end of February, I'm giving away 2 free months of Total Station Domination for your entire team, to help you manage more effectively - that's a custom dashboard with Station Scores for every single member of your kitchen, so you can have a birds-eye view of performance, plus a full library of video habit-forming lessons to help with any weaknesses.

Just hit reply to this email "TSD" if you're interested in entering, and I'll pick a winner in a few weeks!

Now, onto this week's Ticket...


Ticket #007

⚙️ Operations

"Wearing" High Standards

I've noticed two types of people getting excited about high standards at work:

  • Young professionals just starting their careers, eyes bright with ambition and possibility
  • Business owners and entrepreneurs, who crave seeing their organizations run like well-oiled machines

There's something almost poetic about these two groups standing at opposite ends of the experience spectrum, yet sharing this common fascination.

Both recognize that high standards aren't just a metric—they're a way of being.

But how do we learn about high standards?

This week, I heard an anecdote from a founder, who suggested that 20-somethings should aim to work at places that answer the question: "Where are the highest standards embodied?"

I paused at that word: embodied

I thought to myself - yeah, it's kind of like that.

When you put your BODY into this new state of high standards, it's similar to wearing an outfit that others might label as ridiculous, unreasonable, or unnecessary.

Some examples of these types of outfits you can wear (maybe not in a restaurant):

  • A clunky astronaut suit
  • A heavy ō-yoroi set
  • A pressurized underwater diving suit

Wearing each of these shares a few characteristics that feel eerily similar to high standards:

  • They take significant time and practice to master, making movements deliberate and considered
  • They might feel restrictive or "uncomfortable" compared to moving freely
  • They're intentionally designed for excellence in serious contexts (and you'd look a bit weird wearing them outside of that context)
  • They require constant maintenance and attention
  • Everyone else needs to be on board with you wearing it, otherwise problems arise (it's challenging to be the ONLY one with high standards in the room)

I think that's why young people crave high standards.

Getting to put on the astronaut suit is cool.

Until you do, there's always that lingering question of, "I wonder what it feels like..."

Which is why that founder's advice resonates so deeply - if you're looking at different jobs, notice what's being worn.

Find the people who spend day in and day out wearing their high standards like armor.

Being around them goes beyond getting you some time in the suit - the seriousness, responsibility, skills, and confidence will become part of your own professional DNA.

Yes, it might feel awkward at first.

Yes, it takes extra effort.

If I can be a case study of one, the short-term discomfort was worth it for me.

And no, you don't have to wear it forever.

But don't let the voice of mediocrity convince you it's "too hard" or "cringe" to pursue excellence.

Cringe turns into pride if you give it enough time.

The experience of wearing high standards, even for a while, will transform how you see what's possible in your work—and in yourself.

👊 Punch It!


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Brought to you by our friends at 7shifts

“The pay does the recruiting. The people do the retaining.”

60% of restaurant employees list camaraderie with coworkers as key to job satisfaction—on par with financial incentives.

Team dynamics can make or break your retention.

Our Take: Culture is easier to “feel” than advertise. Sure, there might be exceptions, but culture is often set from the top of the organization. If it’s this important to team members (and could lead to more of what you want in your team), should building a culture people want to be a part of move higher on your priority list?

👉 7shifts shared 3 more motivators (in addition to camaraderie and financial incentives)...


Thanks for your attention this week, excited to write to you again soon 👊

Keep learning and growing,

Justin Khanna

Founder, Repertoire

YouTube / Instagram / X / Work Together

PS: When you're ready, here's how I can help you:

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